※ The mnemonic phrase is the only way to recover your wallet. Before performing any operations, make sure your mnemonic phrase is correctly backed up. Never uninstall your wallet unless you are 100% certain that your mnemonic phrase and any used private keys are well-preserved and verified. Be sure to keep your mnemonic phrase safe: do not record it on any electronic devices, do not record it on any online platforms, and do not transmit it over the internet. Under no circumstances should you reveal your mnemonic phrase to others.
※ Before transferring a large amount of assets to your wallet, be sure to conduct a small test transfer first. Only proceed with transferring large amounts if small transfers in and out are completed successfully.
※ Under no circumstances will staff ask users for their mnemonic phrase for any reason. Anyone asking for your mnemonic phrase is a scammer. Also, do not proactively send your private key or mnemonic phrase to staff members to avoid losing assets through exposure.
Currently, Bitpie only supports mobile use. Both iOS and Android devices are available for download.
Please do not use search engines for searching. All websites found through search engines are fake! Once you use a fake wallet app from these fake websites, your assets will be stolen by the creators of the fake wallet.
For Android Users: To download and install Bitpie, please make sure to visit the official Bitpie website: https://bitpie.com. Any apps downloaded from non-official channels are fake. Please beware of scams! Do not use search engines; all websites found through search engines are fake. You must directly visit the official website and check your browsing history to verify that the URL is bitpie.com before downloading. After downloading the installation package, if your phone warns of a risky application, you can try installing it without an internet connection.
For iOS Users: Users in mainland China cannot download from local storefronts. You can download and update from the Apple Store using an Apple ID from regions other than mainland China. When downloading, verify that the developer is BITPIE HK LIMITED. Any other Bitpie apps from different developers are fake, so please be cautious and avoid being deceived! Note that fake wallets also appear in the Apple Store, so always verify the developer before downloading.
Google Play Store: Please verify the app provider is "getcai". Any other Bitpie apps from providers other than "getcai" are counterfeit, so please be cautious and avoid being deceived!